Published On:
March 13, 2009
Wouldn't you know it, of the 5 glasses in that bag, the ONLY one that broke was a) the one I wanted most and b) the one that was the best wrapped. I mean, not even the plastic cup on top, devoid of any wrapping, cracked. The 2 glasses from PittyPat's Porch? Fine. The shot glass that was inside the broken one (with lots of paper between)? Fine. Only my Trader Vic's glass, the anniversary one with the Mai Tai recipe on it, the one the waiter swapped out the rest of my drink into a regular glass so he could wash the one I'd been served because they didn't have any, otherwise, to sell was the one that broke.
But! In the defense of Hilton management, they got the restaurant manager to come over once we got downstairs, he took the pieces, I explained precisely which glass it was (again, the not-available-for-sale part) and gave him my address and he promised to replace it. There was some confusion but, eventually, I got my glass. It's not the one I was served, mores the pity, but it is the anniversary glass with the Trader Vic's story and Mai Tai recipe and that's what counts.
And, of course, I'd originally packed the glassware in the suitcase but took it out to make sure it didn't get crushed. Figures.
